Help & Answers
Frequently asked questions
Everything you need to know about wedding guest photo sharing with I Do & Snap — built for New Zealand and Australian couples.
Do wedding guests need to download an app?
No — that's the whole point. Guests simply scan your QR code with their phone camera and the upload page opens instantly in their browser. No app download, no account creation, no friction. Even the least tech-savvy guest can do it in seconds.
How do guests upload photos at a wedding?
You display your unique QR code on your welcome sign, table cards, or anywhere guests will see it. They scan it, choose photos or videos from their camera roll, and upload instantly. Photos appear in your private gallery in real time.
Is I Do & Snap available in New Zealand and Australia?
Yes — I Do & Snap is built specifically for New Zealand and Australian couples. Pricing is in NZD, payments are processed securely via Stripe, and everything is designed with Kiwi and Aussie weddings in mind.
How much does wedding guest photo sharing cost?
I Do & Snap offers two simple plans: Snap at $39 NZD and Snap & Guest Book at $59 NZD. Both are one-off payments per event — no subscription, no hidden fees, no surprises.
Is the wedding photo gallery private?
Yes. Your album is completely private. Only guests with your QR code or link can upload photos, and only you can view and download the full gallery. Nothing is ever made public.
Can guests upload videos as well as photos?
Absolutely — guests can upload both photos and videos. Everything is collected together in your private gallery at full resolution.
How long do guests have to upload photos?
Your gallery stays live for 3 months after your wedding date, so guests can upload photos taken on the day and any they find later on their camera roll.
What is a digital wedding guest book?
The Snap & Guest Book plan ($59 NZD) includes a digital guest book where guests can upload a photo and leave a personal message — just for you. At the end, you receive a beautifully designed PDF guest book you can print and keep forever.
Is I Do & Snap better than a photo booth?
Photo booths typically cost $600+ to hire, have long queues, and prints often get left on tables or lost by the end of the night. I Do & Snap captures every candid moment from every guest's phone for a fraction of the cost — no props, no printer, no setup required.
Do I need wifi at my venue?
No — guests upload using their own mobile data. If signal is patchy on the day, they can simply upload later once they're connected. Everything lands in your gallery automatically.